dtwo Policy Store

Policies tagged "intercom"

intercom · ingress

Cap Intercom Contact Enumeration

caller is a CRM admin); clamp page size on everything else; allow the rest

intercomcap-bulk-exportcontact-enumerationdlpingresssoc2hipaapci-dssgdpr-ccpa

intercom · ingress

Fence Intercom Contact & Company PII Reads

Gates Intercom's structured-PII read surface — customer contact and company profiles — by IdP group.

intercomfence-sensitive-scopescontact-readspiiingresssoc2hipaapci-dssgdpr-ccpa

intercom · ingress

Intercom: Keep Agent Help Center Articles in Draft

Keeps agent-authored Intercom Help Center articles in draft so a human reviews them before they go live on the public Help Center.

intercomdeny-public-exposureingressarticleshelp-centerpublicationgovernancesoc2

intercom · egress

Intercom: Mask Card Numbers in Conversation Responses

Masks payment-card numbers (PANs) in Intercom conversation content returned to agents by the conversation- and free-text-returning read tools.

intercommask-pan-egressegresscardholder-datadlpsoc2pci-dssgdpr-ccpa

intercom · egress

Intercom: Redact PII from Conversation & Contact Reads

Scans the free-text returned by Intercom's conversation- and contact-read MCP tools and rewrites high-confidence personal identifiers and credential shapes…

intercomredact-piipiidlpredactionegresssoc2hipaagdpr-ccpa